CRM developmetn - Bitrixoids

Bitrix24 has a powerful and flexible CRM that adapts to many businesses. But Bitcrixoids will help you make the system exactly as your business needs it. How exactly?

Customization

Changing the functionality or interface of the CRM, adding new features or limiting the existing ones, expanding the basic set of tools and adding unique solutions that you need, which will remain in the system even after updating the version of Bitrix24.

Individual development

Our team specializes in the development of add-ons for Bitrix24 CRM: modules for on-premise editorial and applications used for cloud service and server version together. You can offer such solutions to other users.

Integrations

Bitrixoids will strengthen your CRM by developing integrations with any suitable platform or device. This will automate work and improve the efficiency of your business many times over and give you an edge over your competitors.

WE GUARANTEE THE PRESERVATION OFCORPORATE SECRECY

We work according to the principle of White Label and guarantee the non-disclosure of the solutions created by the Bitrixoid team for our customers. After all, whoever owns technology has an advantage. But in general terms, we will talk about the most interesting and complex development projects for CRM

Renaming entities

Would you like, for example, “Lead” in your CRM to be called “Client” or even “Bro”. We have faced similar tasks more than once and we know for sure: it is not easy. Bitrix24 has a unique architecture and many related fields. Therefore, for renaming, about 1500 places in the code should be changed, which takes up to 12 hours of time. And this is for each entity separately.
Our specialists know how to do it correctly, so that the system does not fail in the future, and the former name does not appear in the most unexpected places.

Images in kanban

Kanban is by far the most convenient tool for charting the progress of Leads, Deals and other entities in the funnel on the way to success. Each card in the Bitrix24 CRM has a lot of useful information, but it is not possible to add an image here. Our customers needed a photo of the product in the Kanban card so that employees could see exactly what was added to the order. It’s really convenient and useful, so Bitrixoids customized this component of the system. Kanban with pictures is really cool for companies where visual perception of products means more than simple text.

Bot Integration

Bots work year-round 24/7, so don’t neglect their application to improve your business. And if you combine the bot with Bitrix24 CRM capabilities, you get a powerful automated system that can work even without human intervention.
Our team integrated CRM with a wholesale company’s custom Telegram Bot. Now, customers can place orders, make payments, track packages and even get answers to FAQs with just a smartphone app. If necessary, the bot will direct the request to a company employee. But overall, the integration provides fast, automated work that increased the company’s revenue by 23% in just the first six months of use.

Bitrixoids have 200+ successful and complex projects with CRM

We can’t tell you about every solution, but we can always evaluate your task and offer options for its implementation. Write to us and we will be happy to help make your CRM better, more powerful, and most importantly, just the way you need it!

More languages, more currencies

As you know, the on-premise edition of Bitrix24 is quite capricious. As an excuse for the fancy service, where users are free to choose different interface languages, the main currency in the CRM and much more, here mostly only one values are available, connected to the geographical location of your business.

The Bitrixoid team has many times created an on-premise translation in the desired language and added language files for switching capability. And if the localization is more gravitating to the whole system, then the addition of currency belongs purely to the crm. We add any necessary currency, including cryptocurrencies, and the system works with them like native ones. Users get not only the possibility of calculations, but also the substitution of values in documents for printing and conversion in real time.

Ticket system in crm

A support ticket system is important for any company that provides online customer support. CRM from Bitrix24 is an almost ideal solution, on the basis of which you can develop a powerful and effective ticket system with the smallest investment of resources and the greatest return. Bitrixoids developed support systems, independent or integrated into other services. In this case, the CRM becomes the basis for solving the client’s problem, which moves through the funnel from the appeal to the result. The system allocates responsible persons and even gives the opportunity to communicate with the support service in real time. And most importantly, the entire history of communication is saved and facilitates the work of employees in case of repeated application.